Terms & Conditions of Phuket Day Trip Company
Tour Price
The quoted price includes transportation, transfers, accommodations, select meals, service charges, taxes, and tours as specified. Prices are based on two-person minimum participation; a may surcharge applies for solo travelers.
Exclusions
Expenses like airport taxes, extra meals, sightseeing, passport/visa fees, personal items (laundry, liquor, excess baggage, tips), insurance, and communication charges are not included in the quoted price.
Transfers and Tours
Tours and transfers in major destinations are provided on a shared coach/car basis.
Extension of Stay Expenses
Stopover expenses for accommodation and other services before, after, or between tours are not included in the tour price. However, Phuket Day Trip Company can often arrange accommodations and services at special rates at arrival or departure points.
Tour Escort
All seat-in-coach sightseeing tours and most transfers include a local English-speaking guide.
Program Changes
Phuket Day Trip Company offers pre-arranged packages with no individual modifications. We reserve the right to adjust itineraries, cancel, or substitute tour elements as needed based on local conditions.
Payment & Cancellation
Full payment by credit card is due upon booking. Cancellations over 48 hours before the tour receive a 50% refund; within 24 hours, no refund is given. Cancellations must be made via email, not by phone.
Refunds
Refunds incur a 50% administration fee or a minimum charge of 500 THB, whichever is greater.
Refund Policy
No refunds are available for unused services once travel has begun. Refund claims must be submitted in writing to Phuket Day Trip Company within 30 days of tour completion, with cancellation proof provided.
Responsibility of Phuket Day Trip Company
Phuket Day Trip Company serves solely as an agent for the service providers of accommodation, transport, and other services. All coupons, vouchers, tickets, or documents issued are subject to the terms and conditions set by these service providers.
The tour member acknowledges that neither Phuket Day Trip Company, nor its subsidiaries, affiliated companies, servants or agents shall be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly by any Service Provider or by "force majeure" or other events beyond Phuket Day Trip Company control, including, but not limited to war, civil disturbance, pilferage, delays, severe weather, Acts of God, Acts of Government, accidents to or failure of machinery, equipment, vehicles or industrial disputes.
Liability Disclaimer
Phuket Day Trip Company is not liable for any dissatisfaction based on personal opinions about the service or accommodation standards provided by service providers. We will only acknowledge liability for proven, justified complaints related to specific inadequacies in facilities, accommodation, or services. Customers are encouraged to promptly report any issues to Phuket Day Trip Company or the relevant service provider to seek immediate resolution. Complaints must be lodged for us to investigate and address any concerns.
Insurance Recommendation
We highly recommend obtaining a holiday insurance policy. Please consult your insurance broker for details.
Website Content
Content on the website may change without notice prior to or during a tour. While Phuket Day Trip Company strives for accuracy, it cannot guarantee the truth of statements made. Illustrations are meant to evoke the essence of each destination and may not reflect actual views encountered on tours. All quoted fares and prices are accurate at the time of publication.
Pricing Policy
Fares, prices, and international exchange rates are subject to change, potentially affecting quoted tour prices. Tour members must pay any increase in tour prices, even after a deposit or full payment has been made. If the increase is not acceptable, the member can cancel their booking; however, cancellation charges may apply to cover Phuket Day Trip Company's costs.
Modification
Phuket Day Trip Company reserves the right to modify these terms and conditions at any time. Your continued use of this site is subject to the terms and conditions in effect at the time of use.
Governing Laws
This Agreement is governed by the laws of Thailand. Any disputes or interpretations will be resolved within that jurisdiction.
Additional Terms
Additional terms and conditions may apply to reservations and other site usage, and you agree to comply with these terms.
Entire Agreement
This User Agreement, along with any incorporated terms, constitutes the complete agreement between you and Phuket Day Trip Company regarding this subject. It supersedes any prior agreements and can only be amended in writing or through updates on this site.